YOUR BENEFITS.
1 | Collect bonus points and save 500 DKK
2 | Access to VIP-Sale
3 | Exclusive event invitations
4 | Secret Deals & Special offers
5 | Birthday surprise
With the ETERNA FANCARD you can easily keep track of everything and benefit from many exclusive advantages.
YOUR BENEFITS.
1 | Collect bonus points and save 500 DKK
2 | Access to VIP-Sale
3 | Exclusive event invitations
4 | Secret Deals & Special offers
5 | Birthday surprise
With the ETERNA FANCARD you can easily keep track of everything and benefit from many exclusive advantages.
FANCARD BONUS POINTS.
COLLECT 10 POINTS,
GET 500 DKK.
We reward every purchase - for every 650 DKK of purchase value - whether in the ETERNA Online Shop, in the ETERNA Brand Stores or ETERNA Outlets, in the form of bonus points that are credited to your FANCARD in your customer account.
Once you have reached 10 bonus points, you will automatically receive a 500 DKK shopping voucher.
FAQs and instructions for use
Where can I see my bonus point balance?
You can view your current bonus point balance using the stickers on your ETERNA FANCARD from an ETERNA brand store or online in your customer account. The bonus points are only displayed online on the following day after your purchase. You can only collect bonus points if you have registered in your ETERNA customer account. Unfortunately, it is not possible to post bonus points.
How and when do I get the 500 DKK voucher?
The 500-DKK- FANCARD voucher will be sent to you by e-mail or letter approximately 4 weeks after you have reached the ten bonus points. You do not need to do anything else. No partial redemption of less than ten bonus points is possible.
Where and how can I redeem the voucher?
You can redeem the voucher in all participating ETERNA Brand Stores, ETERNA Outlets and in the ETERNA online store as you wish. In the ETERNA Brand Stores, the voucher can be redeemed using the printed QR code or in the online store by entering the voucher code in text form at checkout.
Partial redemption of the voucher is not possible, i.e. the voucher must be used in a single purchase, therefore a minimum purchase value of 500 DKK is specified. Any remaining credit will be forfeited. Cash payment is not possible. Not valid when purchasing voucher cards. Valid for three years from the date of issue.
What happens to the bonus points in the event of a return?
The bonus points for your purchase will not be displayed until the following day. Returns may not yet be taken into account.
If the purchase value falls below the 650 DKK bonus limit, the points for this purchase value will be deducted again.
Is there a minimum purchase value for the 500 DKK voucher?
No. However, partial redemption of the voucher is not possible, i.e. the voucher must be used within the scope of a purchase. Any remaining credit will be forfeited. Cash payment of the remaining amount is not possible. The voucher is not valid for the purchase of voucher cards.
How do I take part in the FANCARD bonus program?
You automatically participate in the bonus program when you register in your customer account.
How long are the bonus points valid for?
The bonus points collected have no expiry date. However, if you log out of your customer account, the bonus points will be deleted and lose their validity.
