Surprises, promotions and many advantages: With the FANCARD program, your purchases are rewarded with a 50 euro shopping voucher. Absolutely free of charge.
CUSTOMER ACCOUNT
Everything in your hands
- All orders at a glance
- Exclusive vouchers and promotions for members
- Annual birthday present
FANCARD BONUS POINTS
Collect 10 points,Get 50 euros
Reward yourself with masterful shirts, blouses or accessories and we will reward you with every purchase* - whether in the ETERNA online store, in the ETERNA brand stores or ETERNA outlets - in the form of bonus points credited to your FANCARD in your customer account.
Once you have reached 10 bonus points, you will automatically receive a 50-euro shopping voucher (by letter or e-mail).
You can redeem it at any ETERNA brand store, in the ETERNA online store or in the ETERNA outlet stores.
How to collect FANCARD bonus points
Your purchase matters
You receive one FANCARD bonus point for every 65 euros of purchase value at ETERNA (after returns and deduction of vouchers).
For example, if your purchase value is 130 euros, you will already receive two bonus points.
Free bonus points
When we reach the 6th bonus point, we add another one.
Every year on your birthday.
To subscribe to the ETERNA newsletter.
Action bonus points
Additional bonus points await you for exclusive promotions and special occasions. We will always inform you about these in your customer account under “Vouchers and promotions”.
FAQs and usage information
SHOPPING GUIDE AND SHIRT ID
Your Shirt ID
Your shirt. Your blouse.
Always find the perfect shirt or blouse. Shopping has never been so easy.
Exclusively at ETERNA - the digital personal shopping advisor.
It's that simple:
Set options and receive immediate product recommendations
1. start the digital shopping guide:
SHOPPING GUIDE SHIRT >
SHOPPING GUIDE BLOUSE >
2. specify the desired options step by step.
3. view live recommendations immediately.
Save result
The result can be saved so that the selected options are not lost.
To do this, log in or register in the customer account in the last selection step.
Call up product recommendations with one click
1. log in to your customer account.
2. click on the "Call up recommendations" button under "My Shirt ID".
3. view all matching product recommendations.
Of course, the Shirt ID settings can be changed or deleted at any time.