Your payment data is reliably protected against unauthorised access on our secure server. All data that you make available to us in the course of placing an order is transmitted in encrypted form. This applies in particular to credit card information. We use the coding system SSL (Secure Socket Layer) for this.

Methods of payment offers a number of different methods of payment. You can pay with your preferred credit card (VISA, Mastercard), Pre-Payment or using the payment service PayPal® .

We accept credit card payments from VISA or Mastercard and American Express. If you would like to pay by credit card, please enter the credit card number, the three-digit CVC number, the expiry date and your name with your order. The CVC number can be found on the back of the card (on the signature strip). Payment by credit card is only possible if the credit card holder and the purchaser of the goods are identical. Since we do not save your credit card details, you will need to re-enter your credit card details every time you place an order in our shop.

To increase security for credit card payments, ETERNA applies the “3D Secure Code” safety standard. For VISA cards, this process is called “Verified by VISA”, for MasterCard, it is called “MasterCard SecureCode” and for American Express, it is called “Safekey”. If the customer's credit card provider participates in this process, the customer will be asked to confirm they are the legal cardholder using an additional personalised password. Once the customer submits the order, a pop-up form will open for them to input their credit card details. The customer will then be redirected to an input page from their credit card provider, on which the password can be entered. If the customer is not yet registered for this security process, they can register online for free in only a few steps. The password chosen during registration is known only to the customer and their bank and will be requested every time they place a new order with ETERNA.

If you wish to pay by cash in advance, please transfer the amount to the bank account below:
Account number:: DE49 7404 0082 0622 2020 07
Sort Code COBADEFFXXX Bank: Commerzbank

Upon payment you must state your name and your order as purpose. After receipt of your order total bill leaves our shipping department, and you get this, usually within 2-3 working days.

PayPal is an online payment service with which you can pay safely, simply and quickly and the PayPal account does not cost you anything at all.

Your bank account or credit card data are stored only at PayPal. Therefore they are not sent over the Internet again with each online purchase that makes PayPal payments particularly safe. In addition, you pay very simply with just two clicks, because you make use of your bank account or credit card data held by PayPal instead of entering them again every time you make a purchase. On top of that your goods generally arrive earlier, because PayPal payments are received quicker. The vendor can send the goods immediately and you generally receive them faster.

Open a free PayPal account and link it to your bank account or your credit card then your next purchase from us will be even simpler.

Further information about PayPal can be found at

To be able to pay the invoice amount via Apple Pay, you must be registered with the Apple service provider, have activated the Apple Pay function, have made your legitimation with your access data and have confirmed the payment order. The payment transaction is carried out immediately after placing the order
In order to be able to pay the invoice amount via Google Pay, you must be registered with the Google service provider, have activated the Google Pay function, have authenticated yourself with your access data and confirmed the payment instruction. The payment transaction is carried out immediately after the order has been placed.